Returns, Exchanges, and Refunds
Returns and Exchanges
At fratrings.com, we have never had problems with our rings or our customers. We typically deal with customers on a one by one basis and always work out a win-win solution to any issue that may arise. That being said, we do not accept returns/exchanges and practically never offer refunds unless the fault can be placed on fratrings.com. Shipping costs are extremely high from our factories in China and it’s just too costly.
RETURNS
We do not accept returns at fratrings.com so be very careful when placing an order. We fulfill most orders almost immediately so adjustments to the order is rarely possible. Spend extra time measuring your finger, all of our rings are true to their size. Please be mindful that our rings will not last forever; Premium longer than Standard but please take care of either accordingly (keep out of water, not for everyday wear, etc.)
EXCHANGES
We will 100% always send you the correct ring or custom ring when something is our fault. We’d only ask you to send a picture of the incorrect ring and packaging and we will ship out the correct version as soon as possible.
REFUNDS
We do no offer refunds but will gladly exchange the ring if there is something wrong with the one you received.
Why Buy From Us?
-
Exclusive Customization
Your journey is unique—your jewelry should be too. Many of our pieces offer personalized engraving options, allowing you to add your name, chapter, or crossing semester. Whether you wear it daily or pass it down as a legacy piece, your custom ring or pendant will always represent your story.
-
Supporting Omega Psi Phi
Every purchase directly helps Omega Psi Phi Fraternity, Inc. through official licensing and royalties. By choosing FratRings, you’re not just buying high-quality fraternity jewelry—you’re giving back to the brotherhood and helping fund initiatives that uplift Omega Men and their communities.
-
Replacement Guarantee
We stand behind our craftsmanship. If your ring or pendant ever shows signs of wear, you can take advantage of our Replacement Guarantee. We will replace your piece with a brand-new one for a smaller fee —ensuring that your Omega Psi Phi jewelry always looks as good as the day you got it.
Let customers speak for us
from 430 reviewsThe pin is very nice, and I love it!
This ring is absolutely beautiful. The quality is top notch. I am very pleased with my purchase.
Absolutely love it!
I get lots of good comments when I wear it.
Great ring. I’ve gotten so many compliments.
Personalization looks great. Recommend getting ring personalized.
Very nice bonus gift. Haven’t worn it yet, but looking forward to it.
my husband loved it, very well made
Subtle but eye catching. Size is perfect. The Lapel is stunning. Very surprising. Online pictures don't do it justice. Overall great products!
My husband LOVES it!!
I think the ring box was great. The suggestion is that you put the ring inside the box and stamp the company name on the outside. As Jostens does, it gives the surprise more interesting, and it gives it the finishing touch on it