Returns, Exchanges, and Refunds

Returns and Exchanges

At fratrings.com, we have never had problems with our rings or our customers. We typically deal with customers on a one by one basis and always work out a win-win solution to any issue that may arise. That being said, we do not accept returns/exchanges and practically never offer refunds unless the fault can be placed on fratrings.com. Shipping costs are extremely high from our factories in China and it’s just too costly.

RETURNS

We do not accept returns at fratrings.com so be very careful when placing an order. We fulfill most orders almost immediately so adjustments to the order is rarely possible. Spend extra time measuring your finger, all of our rings are true to their size. Please be mindful that our rings will not last forever; Premium longer than Standard but please take care of either accordingly (keep out of water, not for everyday wear, etc.)

EXCHANGES

We will 100% always send you the correct ring or custom ring when something is our fault. We’d only ask you to send a picture of the incorrect ring and packaging and we will ship out the correct version as soon as possible.

REFUNDS

We do no offer refunds but will gladly exchange the ring if there is something wrong with the one you received.

Why Buy From Us?

Exclusive Customization
Your journey is unique—your jewelry should be too. Many of our pieces offer personalized engraving options, allowing you to add your name, chapter, or crossing semester. Whether you wear it daily or pass it down as a legacy piece, your custom ring or pendant will always represent your story.
Supporting Omega Psi Phi
Every purchase directly helps Omega Psi Phi Fraternity, Inc. through official licensing and royalties. By choosing FratRings, you’re not just buying high-quality fraternity jewelry—you’re giving back to the brotherhood and helping fund initiatives that uplift Omega Men and their communities.
Replacement Guarantee
We stand behind our craftsmanship. If your ring or pendant ever shows signs of wear, you can take advantage of our Replacement Guarantee. We will replace your piece with a brand-new one for a smaller fee —ensuring that your Omega Psi Phi jewelry always looks as good as the day you got it.