Replacement and Service Guarantee
As a boutique ring company, we craft each ring upon order, ensuring a wide range of sizes and styles. This means, however, that we cannot stock all 19 sizes and, as a result, cannot accept returns or exchanges.
Choosing Your Ring Size:
- We urge you to visit a professional jeweler to ensure accurate ring sizing.
- If we make an error, like sending the wrong size or a damaged product, notify us within 7 days with a photo. We'll replace your ring, covering all costs, including shipping.
Replacement for Worn Plating: Plating can fade over time. For longevity, we suggest solid sterling silver. If plating does fade, we offer lifetime re-plating at $69.99 plus shipping to our Texas facility.
Replacement for Wrong Size: Errors happen. For plated rings, return within 7 days for resizing at $69.99 plus shipping to our Texas facility.
Your satisfaction is our priority. We aim to deliver impeccable products while ensuring fairness in our business. Thank you for choosing us for your fraternity or sorority ring!