Replacement Guarantee
As a boutique ring company, we craft each ring upon order, ensuring a wide range of sizes and styles. This means, however, that we cannot stock all 19 sizes and, as a result, cannot accept returns or exchanges. But! we do have some options if you order the wrong size or need your ring replated.
First, protect your ring's plating
Plating is prone to wearing off and tarnishing. Especially on your hands. to ensure the longevity and beauty of your ring, we recommend NOT getting the ring wet. Please remove your ring when washing your hand or doing manual labor.
We also recommend protecting it with our advanced 9H and 10H nano-ceramic coatings. These cutting-edge coatings form a clear, hard layer over the ring, significantly enhancing its resistance to scratches, wear, and corrosion.
- 9H Coating: Offers a high level of durability and protection against minor scratches and wear. It's an excellent choice for everyday jewelry, providing a balance between protection and visual clarity. Buy it here: https://amzn.to/43C647u
- 10H Coating: Represents the pinnacle of nano-ceramic technology, offering unparalleled protection against scratches and environmental damage. This coating is slightly thicker, providing maximum durability for your ring, making it ideal for those who demand the highest level of protection. Buy it here: https://amzn.to/43DDDpt
Replacing a ring that was ordered in the wrong size
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We urge you to visit a professional jeweler to ensure accurate ring sizing before placing an order. All rings are made at the time of the order so refunds and exchanges are not accepted.
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If we make an error, like sending the wrong size or a damaged product, we'll replace your ring, covering all costs, including shipping. Please notify us within 7 days with a photo of the ring on sizing stick to begin the replacement procedure.
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Replacement for Wrong Size: Errors happen. For plated rings, return within 7 days for resizing at $69.99 ($89.99 personalized) plus shipping to our Texas facility.
- Pay for services here.
Lifetime re-plating guarantee!
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If your ring fades or tarnishes, you can re-plate your ring with our lifetime re-plating!
You can replace your ring as many times as your need to as long as the ring is the same size, style, metal, and organization of the original order.
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Replacement for Worn Plating: Plating can fade over time. For longevity, we suggest solid sterling silver. If plating does fade, we offer lifetime re-plating at $69.99 ($89.99 personalized) plus shipping to our Texas facility.
- Pay for services here.
Upgrade Your Plated Ring To .925 Sterling Silver
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Use what you paid for your plated ring as credit towards the solid sterling version of the same ring.
- Pay for services here.
Your satisfaction is our priority. We aim to deliver impeccable products while ensuring fairness in our business. Thank you for choosing us for your fraternity or sorority ring!
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